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Today on The WOW Factor…
Dr. Steve Hotchkiss, Owner and Chief Vision Officer at The PARC Veterinary Hospital, was initially accepted into both medical and veterinary school before he realized that he could help both people and animals as a veterinarian. The philosophy that people feel better when their pets feel better fueled Dr. Hotchkiss’ longtime dream to open a veterinary facility focused on People, Animals, and Revolutionary Care, and in 2018 he opened The PARC. Dr. Hotchkiss is also a fellow and an adjunct professor at the Townsend Institute for Leadership & Counseling at Concordia University Irvine, where he teaches a graduate-level class in organizational leadership.
In this episode…
Steve shares how he inherited the entrepreneurial spirit from his father, but why he pursued his interest in veterinary science after his first year at college, rather than go into the family accounting business. He discusses how he built his veterinary business and went from working solo as the jack of all trades, to employing a team to help him scale the business that encompasses his values and beliefs. Steve also discusses how our relationship with animals has evolved over time and why they occupy such an important space in our lives and provide support in good times and bad.
“As business leaders, we can make a difference not only in the lives of our clients but in the lives of our staff” - Dr. Steve Hotchkiss
This week on The Wow Factor:
What vet medicine study involves
What he learned from people and their relationships with their pets
How the unconditional love pets have for their humans mirrors the unconditional love God has for us
Why he enjoys working with people
How he leads his team ‘feel better play more love longer’
What it means to let other people be the hero
How he learned to show vulnerability as a leader
The importance of growing as a person and releasing perfection
Why it's helpful for leaders to have a coach or personal board that encourage reflection
How PARC embeds their core values across the organization
Steve Hotchkiss’ Words of Wisdom:
Trust is paramount in leadership, and transparency and clarity go a long way to creating a positive environment where everyone can participate. As leaders, our job is to make the unknown known and to be clear, kind, honest, and warm.
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